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Frequently Asked Questions

Gathered here are some questions people often ask about our service and we are always happy to answer. 

1. What is your confidentiality policy?

All the information you submit through is not to be revealed to third parties. Check out our Confidentiality policy for any further inquiries on this matter. 

2. Do your writers have a university degree? 

Yes, all our writers hold a university degree. They have all necessary qualifications to work on your custom paper. All writers on have successfully passed grammar and vocabulary tests, including test with a minimum score of 80.

3. Where is your service located?

Our service is located in the USA.

4. How much of the amount paid goes to the writer?

There are several factors that influence the cost of the paper and thus the payment your writer receives for his or her services. But the payment is never less than $8.

5. And what if I am not pleased with my order? 

You can always contact your writer to specify what is that doesn’t correspond to your expectations. And if for some reasons you cannot reach agreement with the writer, feel free to contact our support team. You may as well request to change the writer. 

6. Do you use any software to guarantee there will be no plagiarism in my paper? 

Yes, we use famous plagiarism software to check each and every paper regardless of its volume or academic level to make sure it’s plagiarism free. 

7. Will my paper remain in your database? 

Yes, we will keep your paper i our database, but only to make sure there will be no plagiarism issues within our database. You hold all the rights to the paper, once you approve its final version. 

8. Do I get notified when my paper is ready? 

Yes, you will get notified by email once your paper is ready. You can then continue to review your paper. In case no amendments are requested, you may approve the paper and get it in DOC format. Should you need any changes, just let your writer know. You are guaranteed up to three revisions free of additional charges. 

9. Is there a possibility to ask for a refund? 

Yes, you can ask for a refund in cases specified in our Refund Policy. 

10. When I order my paper, can I contact the writer to specify some additional details? 

Yes, of course. Once you place your order, you can contact the writer assigned to your order. Should you have any problems contacting your writer, contact our support team. 

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